Here are answers to many of the most common questions we have received from students and their families regarding Catholic University’s response to the coronavirus emergency. We appreciate the patience, cooperation, and creativity of our community as we seek to navigate together this unprecedented public health crisis. Answers may change as the situation evolves. Please refer back to this page for the most current information.
A detailed FAQ for students can be found on the Provost's website.
The University will provide a pro rata credit to student accounts for room, board, and parking charges. Room and board will be credited for the final eight weeks of the spring 2020 semester. Student parking charges will be credited for the period April through August 2020. All account credits will be reflected in Cardinal Students by Wednesday, April 15th.
Graduating seniors can anticipate receiving a refund of their net account credit in late April.
Credits for returning students will be automatically applied to current charges (Spring 2020), or to future semesters (Summer 2020 or Fall 2020). If you prefer an immediate payment of your credit to your bank account, please complete this form.
We appreciate the patience and understanding of all our students and parents during these unprecedented times. If you have any questions, please don’t hesitate to reach out to email@example.com.
Given the recent guidance from Mayor Bowser of the District of Columbia, Governor Hogan of Maryland, and Governor Northam of Virginia, and information from public health experts, we are unable to allow in-person move-outs from campus residence halls at this time. The entire DC Metro area as well as much of the country are under some form of “stay at home” order. We simply must do our part to help protect the health, safety, and well-being of our community.
While it had been our hope to allow interested students who felt safe doing so to return to campus shortly following the Easter break to retrieve their remaining belongings from the residence halls and complete their check-out, it is clear that the public health imperative of maximizing social distancing compels us to continue to delay all residence hall check-out activity.
We know some students are anxious to retrieve their belongings and we will make plans that allow you to do so once public health experts determine that it is safe to do so. In the meantime, your belongings will remain secured in your assigned residence hall space. Some exceptions will be made for students who need to access their rooms. Students with extraordinary circumstances such as the need to retrieve life-sustaining medication or a passport and belongings to return to their country of origin should contact the Office of the Dean of Students directly at firstname.lastname@example.org.
Additionally, we are coordinating with moving and storage vendors to create opportunities for you to contract with these vendors to pack and ship or store your belongings for a time. We will announce more information about these options once they are formalized.
Until further notice, the mailroom will be open for pick up and sending from 9 a.m. to 4 p.m. Monday to Friday and the package room will be open from 9 a.m. to 5 p.m. Monday to Friday.
Students who wish to have mail forwarded should formally update their forwarding address by logging on to cardinal station. First class mail will be forwarded for the next four weeks.
The mailroom will be forwarding packages that are already delivered to the University. Over the next several weeks, mailroom staff will be reaching out to students through email requesting permission and a forwarding address to send packages.
If a student has an emergency need for a package, please email the email@example.com with your name and forwarding address and your request will be forwarded to the appropriate person.
We have not yet made a decision to postpone Commencement, which is scheduled for May 16. The CDC guidance suggests avoiding large groups through the beginning of May. We are holding out a little longer in the hope of following our original plan, and also beginning to discuss alternative celebrations for our new graduates.
University-sponsored events have been canceled, postponed, or moved online until further notice. Student organization leadership can contact firstname.lastname@example.org for assistance.
Tutoring services are operating virtually. For individual tutoring, please request a tutor as normal logging into CardinalSuccess and select "Get Assistance > Academic Support > Course-Based Tutoring.". Your tutor will follow-up with a link for meeting virtually.
To join a virtual meeting with Subject Lab Drop-Ins, please navigate to https://success.catholic.edu/academic-support/subject-labs/index.html.
To join a virtual meeting with a Math Center tutor, please navigate to https://success.catholic.edu/academic-support/math-center/index.html.
All University chapels remain open for private prayer. Caldwell Chapel is the only campus chapel that has the Blessed Sacrament reserved in the Tabernacle.
Daily Mass will be live-streamed every morning at 9 a.m. on Catholic University's Campus Ministry Instagram and Facebook accounts. Praise and Worship Adoration (9 p.m. on Wednesday’s) and Stations of the Cross (3 p.m. on Friday’s) will also be live-streamed via the Campus Ministry Instagram and Facebook Videos and will be kept up so you can view later. Please join us as we unite our community in prayer.