Here are answers to many of the most common questions we have received from students and their families regarding Catholic University’s response to the coronavirus emergency. We appreciate the patience, cooperation, and creativity of our community as we seek to navigate together this unprecedented public health crisis. Answers may change as the situation evolves. Please refer back to this page for the most current information.
A detailed FAQ for students can be found on the Provost's website.
The University will provide a pro rata credit to student accounts for room, board, and parking charges. Room and board will be credited for the final eight weeks of the spring 2020 semester. Student parking charges will be credited for the period April through August 2020. All account credits will be reflected in Cardinal Students by Wednesday, April 15th.
Graduating seniors can anticipate receiving a refund of their net account credit in late April.
Credits for returning students will be automatically applied to current charges (Spring 2020), or to future semesters (Summer 2020 or Fall 2020). If you prefer an immediate payment of your credit to your bank account, please complete this form.
We appreciate the patience and understanding of all our students and parents during these unprecedented times. If you have any questions, please don’t hesitate to reach out to firstname.lastname@example.org.
Over the course of the past week, greater numbers of students and families have been sporadically arriving and requesting access to the residence halls to move out. Given this reality, we have determined that the better approach is to allow move outs to occur under a scheduled and coordinated plan that follows strict recommendations and guidance from the CDC on social distancing. We are thankful for the patience you have shown over the last several weeks and we are pleased to announce the following move-out plan.
In an effort to continue practicing safe preventative measures and provide families the flexibility and time to complete the move out process, students will need to reserve a date and time to return to campus. The first available date for students to return is Friday, May 22. Reservations are on a first-come, first-served basis. To sign up for a move-out date and time, please log into Cardinal Students, navigate to MyHousing, and schedule your move-out using the drop-down menu in the Room Assignments section.
For more information, visit the Spring 2020 Closing page on the Housing Services website.
Until further notice, the mailroom will be open for pick up and sending from 9 a.m. to 4 p.m. Monday to Friday and the package room will be open from 9 a.m. to 5 p.m. Monday to Friday.
All First Class mail and packages received for students will be returned to the sender.
If a student has a question regarding mail or a package, please email the email@example.com with your name and forwarding address and your request will be forwarded to the appropriate person. "
We have not yet made a decision to postpone Commencement, which is scheduled for May 16. The CDC guidance suggests avoiding large groups through the beginning of May. We are holding out a little longer in the hope of following our original plan, and also beginning to discuss alternative celebrations for our new graduates.
University-sponsored events have been canceled, postponed, or moved online until further notice. Student organization leadership can contact firstname.lastname@example.org for assistance.
Tutoring services are operating virtually. For individual tutoring, please request a tutor as normal logging into CardinalSuccess and select "Get Assistance > Academic Support > Course-Based Tutoring.". Your tutor will follow-up with a link for meeting virtually.
To join a virtual meeting with Subject Lab Drop-Ins, please navigate to https://success.catholic.edu/academic-support/subject-labs/index.html.
To join a virtual meeting with a Math Center tutor, please navigate to https://success.catholic.edu/academic-support/math-center/index.html.
All University chapels remain open for private prayer. Caldwell Chapel is the only campus chapel that has the Blessed Sacrament reserved in the Tabernacle.
Daily Mass will be live-streamed every morning at 9 a.m. on Catholic University's Campus Ministry Instagram and Facebook accounts. Praise and Worship Adoration (9 p.m. on Wednesday’s) and Stations of the Cross (3 p.m. on Friday’s) will also be live-streamed via the Campus Ministry Instagram and Facebook Videos and will be kept up so you can view later. Please join us as we unite our community in prayer.